Claims submitted (both Share claims and Link to Work claims) will be actioned by CMRRA through integrated workflows in our LDS system, and the claim status for each will be updated accordingly on CMRRA Direct as they are processed. “Draft” status claims are new claim records that can be modified by the user, while “Pending” claims are those where the data has been saved in our system and assigned to an Administrator for review. These can no longer be modified by the user via CMRRA Direct. Once a claim is verified, the claim status will move to “Complete”.
