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After your user access is approved, log in to CMRRA Direct and navigate to the Unclaimed Works menu option*. The Unclaimed Works menu includes the following submenus: Online Music Services: This includes the Search Unclaimed Works, Claim History, and Online Relationship pages Major Labels: This links to the CSI claims portal for Canadian major label […]

In order to gain access to the Unclaimed Works search for Online Music Services, you will be directed immediately to the Online Relationship page, where you must identify your instructions regarding CMRRA’s mandate to license and collect on your behalf. You are presented with four options – choose only one: Option 1: If you are […]

After CMRRA has approved your access to the Unclaimed Works portal, you can log in and navigate to the Search Unclaimed Works page in the menu bar dropdown. You will be able to search for recordings using either the basic Search page (all users) or the Advanced Search page (CMRRA clients only). Basic Search Search […]

For matched recordings that display the ‘View Work Info’ icon, click to expand this section to view details of the musical work, laid out as follows: Dispute status Writer(s) Your already registered share(s), if any Other publishers associated with the work, and their combined ownership claims Unknown share percentage In the example below, the recording […]

For recordings with a ‘Link to Work’ icon, click on this to launch a search of our works repertoire data. The search will pre-populate results for an exact title match, and you can further modify the search using the Work Title, Writer and Publisher fields. These fields can be searched individually or in combination. Alternately, […]

Claims submitted (both Share claims and Link to Work claims) will be actioned by CMRRA through integrated workflows in our LDS system, and the claim status for each will be updated accordingly on CMRRA Direct as they are processed. “Draft” status claims are new claim records that can be modified by the user, while “Pending” […]

The Claim History page displays current in process and historical claim details.  Draft status claims can also be canceled via this page, if needed. Select one or more of the status values to filter your search results.