You must have a CMRRA Direct user account in order to access the portal. If you do not already have one, please visit the following link for information on how to register for a CMRRA Direct user account. User access approval can take up to 3 business days, depending on volume of traffic. We will […]
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Administrator User Account
CMRRA CLIENTS VS. NON-CLIENT USER ACCOUNTS If you are a CMRRA client, select “Administrator” if you have multiple payee accounts, i.e. you receive payments under more than one name, and also for clients who represent one or more individually affiliated catalogues. Law firms and business management firms often fall into this category. You will be […]
Publisher User Account
CMRRA CLIENTS VS. NON-CLIENT USER ACCOUNTS If you are a CMRRA client, select “Publisher” if you have only a single Payee account registered with us, i.e. if receive payments under one name (even if you administer multiple catalogues). You will be required to provide the CMRRA Publisher Account Number and Account Name details assigned by […]
Self-Published Songwriter User Account
CMRRA CLIENTS VS. NON-CLIENT USER ACCOUNTS If you are a CMRRA client, select “Self-Published Songwriter” and provide the CMRRA Publisher Account Number and Account Name details assigned by CMRRA during the affiliation process. The Account names and numbers can generally be found on royalty statements that have previously been provided. If unsure, please contact CMRRA […]
Logging in to CMRRA Direct
After your user access is approved, log in to CMRRA Direct and navigate to the Unclaimed Works menu option*. The Unclaimed Works menu includes the following submenus: Online Music Services: This includes the Search Unclaimed Works, Claim History, and Online Relationship pages Major Labels: This links to the CSI claims portal for Canadian major label […]
Unclaimed Works Access and Online Relationship with CMRRA
In order to gain access to the Unclaimed Works search for Online Music Services, you will be directed immediately to the Online Relationship page, where you must identify your instructions regarding CMRRA’s mandate to license and collect on your behalf. You are presented with four options – choose only one: Option 1: If you are […]
Searching the Unclaimed Works Portal
After CMRRA has approved your access to the Unclaimed Works portal, you can log in and navigate to the Search Unclaimed Works page in the menu bar dropdown. You will be able to search for recordings using either the basic Search page (all users) or the Advanced Search page (CMRRA clients only). Basic Search Search […]
How to Submit a Share Claim
For matched recordings that display the ‘View Work Info’ icon, click to expand this section to view details of the musical work, laid out as follows: Dispute status Writer(s) Your already registered share(s), if any Other publishers associated with the work, and their combined ownership claims Unknown share percentage In the example below, the recording […]
How to Link a Recording to a Work
For recordings with a ‘Link to Work’ icon, click on this to launch a search of our works repertoire data. The search will pre-populate results for an exact title match, and you can further modify the search using the Work Title, Writer and Publisher fields. These fields can be searched individually or in combination. Alternately, […]
Verification of Claims
Claims submitted (both Share claims and Link to Work claims) will be actioned by CMRRA through integrated workflows in our LDS system, and the claim status for each will be updated accordingly on CMRRA Direct as they are processed. “Draft” status claims are new claim records that can be modified by the user, while “Pending” […]
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