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Please see the Technical Specifications, as provided by CISAC here.

If a file was correctly submitted, we will notify you of the error; however, if the file was not sent in correctly, we may not be aware of the issue. Possible causes of an incorrect submission: added to the incorrect folder, file sent in « zip » or other compressed format, file name indicates a different society […]

Not at the current time.

CWR files will typically be processed upon receipt. The first ACK file will be created within 24-48 hours.

Second ACK files include all works that have been incorporated into our licensing system triggered by a Canadian territory licence request or by royalty usage data. Since the activity can happen at any time, the second ACK file can include registrations from multiple files.

All works included in a second ACK file will be assigned a CMRRA work number.

Please contact your representative at the third-party company.

Yes, as long as the works include records for any of the following territories: Canada, American Continent, Commonwealth, North America or World.

We will provide confirmation after the test phase has been successfully completed.

CMRRA does not validate every single CWR registration received. Our Licence and Distribution System (LDS) has advanced auto-matching protocols which will enable us to quickly and efficiently validate works information for licensing purposes and royalty distribution. These processes will be prioritized by activity levels. All works for which we provide a second ACK transaction will […]